Operations Strategy

COURSE CONTENT

Corporate, competitive and functional strategies – Market-based and resource-based approaches to strategy – Operations strategic objectives and decision areas – The product/process interface and its management – The strategic management of capacity – Supply chain management – Process technology management – Organization and learning processes – Performance measurement and improvement – Activity Based Costing.

LEARNING OUTCOMES

Understand the strategic role of production units within private and public organizations.

Understand the strategic objectives of the production operation function in different contexts.

Knowledge of the organizational characteristics that determine the strategic role and the performance of a production system.

Knowledge of the dynamics of the decision areas of operations strategy: management of capacity, development and management of supply network, management of process technology, and design and management of organizational structures and knowledge processes for achieving specific operations objectives.

Knowledge of performance management of production/operations.